Propools.com Shipping/Freight Information

All Pro Pools pricing INCLUDES normal ground delivery within the 48 contiguous states. There are NO hidden or surprise shipping/freight charges...  EVER. Shipment of above ground pools, Inground pools and onground pools are delivered by "common carrier".

Other Popular Sites Charge Additional Money For:
Shipping and Handling .... WE DON'T EVER
For West Coast Delivery.... WE DON'T EVER
Residential Delivery.... WE DON'T EVER

The Price You See is the Only Price You'll Ever Pay

All deliveries are curbside for customer unloading. Pro Pools' responsibility with respect to shipments made by common carrier ends with the issues of the bill of lading. Any damages or shortages should be noted on the receiving freight bill and filed with the delivering carrier by the homeowner. Inspect all cartons and note any possible damage on the freight bill prior to signing for receipt of the products. Then we can give priority to and act on your behalf with the freight company. 

Shipping & Deliveries

All deliveries are curbside.

Inspect all product shipments and report any damages or shortages.

• Inspect all cartons and note any damage or possible concealed damage on the freight bill prior to signing for receipt of or receiving the products. This will allow you the chance to refuse the item(s) if damaged or defective. Should you not have time to inspect; please sign the receipt as 'uninspected'' instead of your signature. By applying your signature, you are signing a document stating that you have inspected the item(s) and it (they) are in good condition. In this case, the claim must be filed by you with the freight company as we will have no recourse once an item(s) is/are signed for.
• Should the product shipment be signed for and no notes are made indicating any possible or real damages, then the consumer of the product(s) becomes the legal owner of the merchandise and Propools.com, the seller, can no longer file a damage claim with the freight carrier and therefore any damage(s) would be yours to claim with the freight carrier, should any be realized.

• Should product shipment damage(s) be noted on the freight bill, be certain the delivery driver signs the same receipt you do and you retain a copy of the signed documentation for your records.

• Propools.com's responsibility with respect to shipments made by common carrier ends with the issues of the bill of lading.

All shipments are scheduled for residential delivery; however we will not pay for, be responsible for or reimburse for any additional residential delivery fees in which a truck with a lift gate is or has been requested by the receiver. Shipments which arrive by common carrier are to be unloaded by the receiver. (Concerning Pool Shipments: It is possible to remove any banding or securing measures from the shipment and unload the components one at a time.)

WE RECOMMEND NOT SCHEDULING any installation or assembly of the purchased product until the shipment has been inspected and/or the order fully and completely received in good condition.

An order which is picked up by the purchaser and/or agent of the purchaser; such shall receive the product as being received in new condition and any possible transit damage, freight charges, port charges, vat chartes, duty, etc. is the sole responsibility of the purchaser.

"FREE SHIPPING " is based upon our already having the estimated shipping delivery costs which would be directerd at us, adjusted into the sale price of the product. It does not imply in any way, that we are not charged for shipping products. In no way is shipping; free, as we do have an estimated amount of shipping costs built into the sales price of the product. Which is why we can wholeheartedly say, "The Price You See is the Price You Pay".  Any/All returns or refunds of products/goods purchased from propools.com are subject to a possible deduction of the estimated shipping amount which had been adjusted into said product at the time of the sale.

Above Ground Pool shipments should arrive at your location as similarily depicted in the photograph below.

Standard Orders generally ship out within 2 business days.
Items Designated as "Special Order Only" Allow 2 - 3 Weeks for Delivery.

"Free Shipping" applies to the following states/district:

1. ALABAMA AL
2. ARIZONA AZ
3. ARKANSAS AR
4. CALIFORNIA CA
5. COLORADO CO
6. CONNECTICUT CT
7. DELAWARE DE
8. DISTRICT OF COLUMBIA DC
9. FLORIDA FL
10. GEORGIA GA
11. IDAHO ID
12. ILLINOIS IL
13. INDIANA IN
14. IOWA IA
15. KANSAS KS
16. KENTUCKY KY
17. LOUISIANA LA
18. MAINE ME
19. MARYLAND MD
20. MASSACHUSETTS MA
21. MICHIGAN MI
22. MINNESOTA MN
23. MISSISSIPPI MS
24. MISSOURI MO
25. MONTANA MT
26. NEBRASKA NE
27. NEVADA NV
28. NEW HAMPSHIRE NH
29. NEW JERSEY NJ
30. NEW MEXICO NM
31. NEW YORK NY
32. NORTH CAROLINA NC
33. NORTH DAKOTA ND
34. OHIO OH
35. OKLAHOMA OK
36. OREGON OR
37. PENNSYLVANIA PA
38. RHODE ISLAND RI
39. SOUTH CAROLINA SC
40. SOUTH DAKOTA SD
41. TENNESSEE TN
42. TEXAS TX
43. UTAH UT
44. VERMONT VT
45. VIRGINIA VA
46. WASHINGTON WA
47. WEST VIRGINIA WV
48. WISCONSIN WI
49. WYOMING WY
For Alaska, Hawaii and other outlying areas please contact us for a freight rate quote.