Propools.com Shipping/Freight Information

All Pro Pools pricing INCLUDES normal ground delivery within the 48 contiguous states. There are NO hidden or surprise shipping/freight charges...  EVER. Shipment of above ground pools, Inground pools and onground pools are delivered by "common carrier".

Other Popular Sites Charge Additional Money For:
Shipping and Handling .... WE DON'T EVER
For West Coast Delivery.... WE DON'T EVER
Residential Delivery.... WE DON'T EVER

The Price You See is the Only Price You'll Ever Pay

All deliveries are curbside for customer unloading. Pro Pools' responsibility with respect to shipments made by common carrier ends with the issues of the bill of lading. Any damages or shortages should be noted on the receiving freight bill and filed with the delivering carrier by the homeowner. Inspect all cartons and note any possible damage on the freight bill prior to signing for receipt of the products. Then we can give priority to and act on your behalf with the freight company. 

Shipping & Deliveries

All deliveries are curbside.

Important Freight Information
Inspect all product shipments and report any damages or shortages.

All shipments are scheduled for residential delivery; however we will not pay for, be responsible for or reimburse for any additional residential delivery fees in which a truck with a lift gate is or has been requested by the receiver. Shipments which arrive by common carrier are to be unloaded by the receiver. (Concerning Pool Shipments: It is possible to remove any banding or securing measures from the shipment and unload the components one at a time.)

WE RECOMMEND NOT SCHEDULING any installation or assembly of the purchased product until the shipment has been inspected and/or the order fully and completely received in good condition.

An order which is picked up by the purchaser and/or agent of the purchaser; such shall receive the product as being received in new condition and any possible transit damage, freight charges, port charges, vat chartes, duty, etc. is the sole responsibility of the purchaser.

"FREE SHIPPING " is based upon our already having the estimated shipping delivery costs which would be directerd at us, adjusted into the sale price of the product. It does not imply in any way, that we are not charged for shipping products. In no way is shipping; free, as we do have an estimated amount of shipping costs built into the sales price of the product. Which is why we can wholeheartedly say, "The Price You See is the Price You Pay".  Any/All returns or refunds of products/goods purchased from propools.com are subject to a possible deduction of the estimated shipping amount which had been adjusted into said product at the time of the sale.

Above Ground Pool shipments should arrive at your location as similarily depicted in the photograph below.

Above Ground Pool Shipment

Standard Orders generally ship out within 2 business days.
Items Designated as "Special Order Only" Allow 2 - 3 Weeks for Delivery.

    "Free Shipping" applies to the following states/district:
  1. ALABAMA AL
  2. ARIZONA AZ
  3. ARKANSAS AR
  4. CALIFORNIA CA
  5. COLORADO CO
  6. CONNECTICUT CT
  7. DELAWARE DE
  8. DISTRICT OF COLUMBIA DC
  9. FLORIDA FL
  10. GEORGIA GA
  11. IDAHO ID
  12. ILLINOIS IL
  13. INDIANA IN
  14. IOWA IA
  15. KANSAS KS
  16. KENTUCKY KY
  17. LOUISIANA LA
  18. MAINE ME
  19. MARYLAND MD
  20. MASSACHUSETTS MA
  21. MICHIGAN MI
  22. MINNESOTA MN
  23. MISSISSIPPI MS
  24. MISSOURI MO
  25. MONTANA MT
  26. NEBRASKA NE
  27. NEVADA NV
  28. NEW HAMPSHIRE NH
  29. NEW JERSEY NJ
  30. NEW MEXICO NM
  31. NEW YORK NY
  32. NORTH CAROLINA NC
  33. NORTH DAKOTA ND
  34. OHIO OH
  35. OKLAHOMA OK
  36. OREGON OR
  37. PENNSYLVANIA PA
  38. RHODE ISLAND RI
  39. SOUTH CAROLINA SC
  40. SOUTH DAKOTA SD
  41. TENNESSEE TN
  42. TEXAS TX
  43. UTAH UT
  44. VERMONT VT
  45. VIRGINIA VA
  46. WASHINGTON WA
  47. WEST VIRGINIA WV
  48. WISCONSIN WI
  49. WYOMING WY
  50. For Alaska, Hawaii and other outlying areas please contact us for a freight rate quote.
Got Questions? Call

888-352-7582



Free Shipping within 48 U.S. states

Phone: 888-352-7582
Phone Hours - Mon. - Fri. - 8:00 - 5:00 CST

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Due to circumstances beyond our control product availability may be limited from time to time.
Before installing or operating any swimming pool/spa related product, read the manufacturers' instructions, warnings and installation instructions.


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Propools.com
6213 Charlotte Pike; Suite 115
Nashville, TN, 37209 USA
Email: sales@propools.com
Phone: 888-352-7582
Fax: 615-953-2736