Propools.com (here in after by reference Pro Pools) is a subsidiary of Aqua Pools, Ponds & Playthings, LLC located at 6213 Charlotte Avenue, Suite 114, Nashville,TN 37209
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Disclaimer

The information contained in this World Wide Web site is provided for informational purposes only. While Pro Pools has tried to provide accurate and timely information, there may be inadvertent inaccuracies and typographical errors, for which we apologize. We reserve the right to make changes and corrections at any time, without notice.

• Pro Pools does not warrant the accuracy, completeness or usefulness of the information, text, links, or other items contained on this website, and Pro Pools expressly disclaimsliability for errors or omissions in these materials. Pro Pools makes nocommitment to update the information contained on this website. Pro Pools DISCLAIMS ALL WARRANTIES, REPRESENTATIONS AND ENDORSEMENTS, EXPRESS ORIMPLIED, WITH REGARD TO THE INFORMATION ACCESSED VIA THIS WEBSITE, INCLUDING BUT NOT LIMITED TO ALL EXPRESS AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FREEDOM FROM COMPUTER VIRUS. Some jurisdictions do not allow the exclusion of implied warranties in certain situations, so the foregoing disclaimer may not apply to you, either in whole or in part.
• Third-party websites listed as hypertext links herein are not under the control of Pro Pools. Accordingly, Pro Pools can make no representation concerning the content of these websites nor can the fact that Pro Pools has included this link serve as an endorsement by Pro Pools of any of these websites.
• Nothing contained in this website constitutes investment advice.
• All sales of products listed hereinare subject to our usual terms and conditions of sale.

Consumer Information

The consumer pool information contained in this website is intended, in part, to alert the readerto certain pool use, maintenance and construction issues. You should consult your local pool professional for relevant information regarding your particular circumstances, climate and geography. The information contained herein is not intended as a substitute for professional consultation regarding pool use, pool installation, pool maintenance or pool repair. If professional assistance is required, the services of a competent professional person should be sought.

Warranty

Products sold by Propools.com are covered by Manufacturer's warranties and subject to their terms. There are NO other warranties, either expressed or implied by Propools.com. We will at your request work with you and the manufacturer to an extent that a resolution has been determined. At no time is Propools.com  responsible for covering any warranty claims on any products they sell.

Pricing andAvailability

Any pricing information listed on this website is subject to change without notice. Certain items listed as part of our inventory herein may be discontinued or may be unavailable from time to time; call for current availability information. Not all items listed herein are kept in stock for immediate delivery. Purchasers will be notified within 48 hours of out of stock items ordered over the Internet.

Special Offers and Sales

Special Offers and Sale products are limited to current available inventory.  Call Toll Free 888-352-7582 to ensure product availability. All Special Offers and Sales end at 5 PM Central time on the day specified. Unless otherwise specified, prices reflect any and all discounting.

Orders

All online orders areprocessed using Secure Servers (SSL).

Shipping & Deliveries

All deliveries are curbside.

Inspect all product shipments and report any damages or shortages. Inspect all cartons and note any damage or possible concealed damage on the freight bill prior to signing forreceipt of or receiving the products. Should the product shipment be signed for and no notes are made indicating any possible or real damages, then the consumer of the product(s) becomes the legal owner of the merchandise and Propools.com, the seller, can no longer file a damage claim with the freight carrier and therefore any damage(s) would be yours to claim with the freight carrier, should any be realized. Should product shipment damage(s) be noted on the freight bill, be certain the delivery driver signs the same receipt you do and you retain a copy of the signed documentation for your records. ProPools' responsibility with respect to shipments made by common carrier ends with the issuance of the bill of lading.

All shipments are scheduled for residential delivery; however we will not pay for, be responsible for or reimburse for any additional residential delivery fees in which a truck with a lift gate is or has been requested by the receiver. Shipments which arrive by common carrier are to be unloaded by the receiver. (Concerning Pool Shipments: It is possible to remove any banding or securing measures from the shipment and unload the components one at a time.) An order which is picked up by the purchaser and/or agent of the purchaser; such shall receive the product as being received in new condition and any possible transit damage, freight charges, port charges, vat chartes, duty, etc. is the sole responsibility of the purchaser. "FREESHIPPING" is based upon our already having the estimated shipping deliverycosts which would be directerd at us, adjusted into the sale price of the product. It does not imply in any way, that we are not charged for shipping products. In no way is shipping; free, as we do have an estimated amount of shipping costsbuilt into the sales price of the product. Which is why we can wholeheartedly say, "The Price You See is the Price You Pay". Any/Allreturns or refunds of products/goods purchased from propools.com are subject to a possible deduction of the estimated shipping amount which had been adjusted into said product at the time of the sale. More Information on our Freight Policy.

Returns

Merchandise will not be accepted for return without prior written authorization from Pro Pools. Returned shipments not having prior approval will be refused. All returned merchandise must be new and unused with exception of defective goods. A 15% restocking charge will be applied against any credit issued for salable merchandise. Any returnable goods, must be returned freight pre-paid within 30 days after receipt of shipment. Return authorization number must appear on all cartons. Return Exclusions: We will not accept returns on Above Ground Pools, In Ground Pools, On Ground Pools, Spas or Special Order Items.

Cancellations

All cancelled orders prior to shipment will incur a 6% cancellation charge. Should customer's order having had already shipped out to the customer, then cancellations will include the freight to return the product back to the shipping point of origination.

Special Orders
Allow 2 - 3 weeks for delivery on most Special Orders. Special Orders are designated as such on the web site; propools.com and are not returnable or able to be cancelled once the order has been processed.

Submissions

By providing information to us via this website (such as feedback, data, comments, questions,suggestions, plans or ideas), the visitor agrees that such information shall be non-confidential and that Pro Pools shall have unlimited rights to: use, distribute, reproduce, and disclose such information as Pro Pools deems appropriate, without compensation or acknowledgment of its source. Pro Pools shall be free to use any ideas, concepts, know-how or techniques contained in information a visitor provides Pro Pools through Pro Pools' website.

Trademarks

All copyrights, intellectual property, trademarks, company names and product names are the property of their respective owners. Pro Pools and Propools are trademarks wholly owned by Aqua Pools, Ponds and Playthings, LLC.

Copyright

The content of this website, including but not limited to the text and images herein and their arrangement are copyright ©1995-2012 Aqua Pools, Ponds and Playthings, LLC All Rights Reserved. Certain images and information herein are owned by and have been provided by our suppliers and are used with permission. Please contact us if you are interested in receiving permission for use any of the images or content herein. Use of the Aqua Pools, Ponds and Playthings, LLC images for use in a commercial sense can be for an annual fee of $25,000.00 per image, per instance.

Brands

Pro Pools and Propools are the wholly owned brands of Aqua Pools, Ponds and Playthings, LLC.

Jurisdiction

As visitors areaccessing the information on Pro Pools' website on a server owned and operated by Verio. The information contained on Pro Pools' website shall be deemed provided in Tennessee and shall be deemed subject to Tennessee law. These Terms and Conditions will be governed and interpreted pursuant to the laws of Tennessee, not withstanding any principles of conflicts of law. If any part of these Terms and Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of there maining portions. The brand "Pro Pools" is our branded and is copywritten, use of our brand outside of conditions set forth is this document is prohibited. This is the entire agreement between the parties relating to the use of this website and brand. Pro Pools can revise these Terms and Conditions by updating this posting.

Linking

Linking to the URL (Domain) of Propools.com is expressly prohibited and forbidden unless it is previously solicited by a Tier 1 Search Engine Company such as Google, Yahoo, MSN, AOL, Looksmart, Ask, Excite, Etc. or one of it's sub-sidiaries. Linking either from or to Propools.com from other businesses or sites whose primary purpose is to link together multiple websites is expressly prohibited and forbidden unless it is previously solicited and agreed to in writing by both parties and Aqua Pools, Ponds and Playthings, LLC. Linking to our website is prohibited due to the harm that these links may have to our positioning on Tier 1 Search Engines like Google, Yahoo, MSN, AOL, Looksmart, Ask, Excite, Etc. Should we find a site who has violated our standards; said site may be subject to a fiduciary responsibility equal to the amount of potential revenue lost due to such linking, and be subject to pay all applicable attorney fees to recover any monetary damages.

Contacting Us

You may contact Pro Pools and its parent, Aqua Pools, Ponds and Playthings, LLC at 6213 Charlotte Avenue, Suite 114, Nashville, TN 37209, United States of America. Telephone: (888) 352-7582; Facsimile: (615) 352-5518.