All deliveries are curbside and someone should be there to inspect and receive the delivery.
Should product shipment damage(s) be noted on the freight bill, be certain the delivery driver signs the same receipt you do and you retain a copy of the signed documentation for your records.
Propools.com's responsibility with respect to shipments made by common carrier ends with the issues of the bill of lading.
"FREE SHIPPING " is based upon our already having the estimated shipping delivery costs which would be directed at us, adjusted into the sale price of the product. It does not imply in any way, that we are not charged for shipping products. In no way is shipping free, as we do have an estimated amount of shipping costs built into the sales price of the product. Which is why we can wholeheartedly say, "The Price You See is the Price You Pay". Any/All returns or refunds of products/goods purchased from propools.com are subject to a possible deduction of the estimated shipping amount which had been adjusted into said product at the time of the sale. Free Shipping on above ground pools is strictly for the pre-kitted above ground pool packages such as the standard, savings or premier package pools, where applicable. Free Shipping may only apply to limited areas of the 48 contiguous United States. For outlying areas there may be an additional charge to account for the shipment.
WE RECOMMEND NOT SCHEDULING any installation or assembly of the purchased product until the shipment has been inspected and/or the order fully and completely received in good condition.
An order which is picked up by the purchaser and/or agent of the purchaser; such shall receive the product as being received in new condition and any possible transit damage, freight charges, port charges, vat charters, duty, etc. is the sole responsibility of the purchaser.Any/All returns or refunds of products/goods purchased from propools.com are subject to a possible deduction of the estimated shipping amount which had been adjusted into said product at the time of the sale.
Above Ground Pool shipments should arrive at your location as similarily depicted in the photograph below.